When you depend on accessibility equipment for daily independence, reliability isn't optional. It's everything. A ramp that fails, replacement parts taking months to arrive, or unreachable customer service creates genuine hardship and safety risks.
For accessibility equipment where safety and support matter profoundly, American manufacturing delivers advantages that directly impact your experience and long-term satisfaction.
40+ Years of American Manufacturing Excellence
EZ-ACCESS®, a division of Homecare Products Inc., was founded in 1984 by Glenda Everard and her daughter, Deane Sandvold. In 1988, son Don Everard joined the family business, bringing with him marketing expertise. This family trio pioneered the portable wheelchair ramp industry, expanding the accessibility market through innovative manufacturing and marketing.
Over four decades, EZ-ACCESS has become the leader in accessibility solutions. Today, the company operates strategically located manufacturing and distribution facilities in Hopkinsville and Morganfield, Kentucky, enabling efficient nationwide deliveries.
This isn't just company history. It's proof of sustained commitment. Your accessibility equipment will likely outlast several rounds of imported options entering and exiting the market. EZ-ACCESS maintains parts inventory and support for products sold, so you can get the help you need quickly and when it matters most.
Quality Control You Can Verify
Every EZ-ACCESS manufacturing facility operates in the United States, subject to OSHA workplace standards, EPA environmental regulations, and state safety requirements. These aren't abstractions. They're enforceable standards with regular inspections and meaningful consequences.
Should a problem or concern arise with your order, it can be quickly evaluated and addressed by a skilled Operations team based right in Kentucky. Customer and Technical Support teams work here in the United States, speak English without translation barriers, and can physically inspect production if problems emerge. This transparency is impossible with offshore manufacturing.
Material Consistency: Facilities source materials from U.S. suppliers following consistent standards for aluminum alloys and component specifications. Imported products often switch suppliers based on cost, leading to inconsistent material quality.
Warranty Support That Actually Works
Quick Response: Contact Customer Service at 1-800-451-1903 or email customerservice@ezaccess.com (Monday through Friday, 8:00 AM to 5:00 PM CST). They can quickly access your purchase history, understand your needs, and authorize the right solution.
Rapid Replacement Parts: Manufacturing in Kentucky means parts ship from U.S. warehouses, reaching most customers in 3-5 business days with standard shipping. Expedited orders arrive in 1-2 business days. Compare this to importing from overseas: 8-12 weeks for ocean freight.
When a customer in Texas needs a replacement ramp section, they receive it within a week, not three months. This difference matters profoundly when accessibility equipment represents someone's only way to enter their home independently.
Knowledgeable Support: Technical teams train at actual Kentucky manufacturing facilities, understanding exactly how products are built and how to fix issues. They've seen equipment during production, not just in catalogs.
Family-Based Philosophy Extends to Customers
EZ-ACCESS reinforces its family-based philosophy with customers, employees, and the community. From veterans to architects, the company ensures customers are well taken care of throughout the duration of the project and for years to come.
This philosophy translates to practical benefits: A Customer Service team that cares about solving problems, not just closing tickets. Technical Support that takes time to ensure you understand solutions. A company culture that views accessibility as a mission, not just a product line.
Compliance With U.S. Safety Standards
Products manufactured in Kentucky are engineered specifically for U.S. accessibility standards and workplace safety requirements. The FORTRESS® OSHA Stair System isn't adapted to meet American codes after import. It's designed from the start around those specifications by engineers intimately familiar with OSHA requirements.
Supply Chain Security
Nationwide Distribution: Strategic Kentucky locations enable efficient deliveries across the United States. No waiting for overseas shipments or dealing with port congestion.
Supply Chain Resilience: Recent years demonstrated international supply chain fragility. Port congestion and shipping disruptions created months-long delays for imported goods. Domestic manufacturing insulates against these disruptions.
Raw materials sourcing within North America means EZ-ACCESS maintains production schedules even during international logistics chaos. Customers receive ordered products on predictable timelines.
Environmental Impact: A ramp traveling from Kentucky to California covers roughly 2,000 miles. The same product shipping from overseas travels 6,000+ miles by ocean freight plus domestic distribution. Domestic manufacturing dramatically reduces carbon footprint.
Trusted by Over 1,000 Dealers
Dealers don't build partnerships with unreliable manufacturers. Over 1,000 dealers nationwide trust EZ-ACCESS because of consistent quality, reliable availability, responsive support, and products that perform as promised.
This dealer network means local expertise and support throughout the country. When you purchase EZ-ACCESS products, you're not just buying from a manufacturer. You're accessing a nationwide support network.
Investment Protection
American-made equipment from EZ-ACCESS offers investment protection that imports can't match. You're buying 40+ years of proven reliability, decades of ongoing support, and company stability that outlasts market fluctuations.
Choosing American‑made accessibility equipment isn’t just a point of pride—it’s a practical investment in safety, reliability, and long‑term support. With more than 40 years of U.S. manufacturing expertise, strategically located facilities, and a customer‑first philosophy, EZ‑ACCESS delivers the consistency and peace of mind that imported products simply can’t match. When independence depends on dependable equipment, partnering with a company that builds, tests, and supports its products here at home makes all the difference.